Office Assistant

Burnaby, BC, Canada

Job Type

Full Time

About the Role

We are looking for an organized and tactful Office Assistant with a self-motivated attitude to join our fast growing company. This role will report directly to the GM. This position covers receptionist and office administrative duties. You will be in a supportive role to the management team, be the point of contact for the different departments, and provide B2B customer service.

Responsibilities

  • Answer client inquiries via phone call and email correspondence. Communicate clear information to clients and answer customer inquiries

  • Inform customers of production information, promotion and events

  • Build rapport with customers through friendly and engaging communication

  • Capture and update customer account information and maintain customer relationships professionally

  • Perform effective office functionality and productivity

  • Perform other related duties as assigned related to customer service or administrative

Requirements

  • Proficient computer skills with Windows 10.

  • Excellent knowledge of Microsoft Office and Google Workspace Apps.

  • Ability to manage complex priorities

  • Very organized

  • Solutions-oriented

  • Accountable & Self-motivated

  • Excellent communication and interpersonal skills both verbal and written.

  • Clear, professional phone presence and communication.

  • Have a minimum of 2-3 years experience as an administrative assistant is an asset.

About the Company

Vancouver Premium Packaging has an important goal for every single project we work on: Provide invaluable expertise and quality service. Our professional and creative team work closely with our clients to find the ideal packaging solution for their products. Join us to learn more about our exciting industry and to grow into your full potential.